Now Hiring - Healthcare Service Business Manager Contract Sales Administration in Des Plaines, IL

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Our Des Plaines, IL Headquarters, has an opening for the Service Business Manager – Contract Sales Administration who will manage the function and process of service sales contracts and pricing.

• The incumbent will provide cross-functional support to develop and drive service contract sales, value proposition, sound contracting and pricing strategies, with the ability to lead and influence both with and without direct authority.
• Develop and manage a standardized service contract sales process, act as a key liaison cross-functionally.
• Act as a consultant and subject matter expert (SME) relative to service contract language, terms and conditions, including service entitlements and commercial process.
• Develop cadence & reporting mechanism to show progress and plan to goals
• Work cross-functionally to resolve problems and accomplish goals.
• Responsible for associated administrative tasks.

WHAT YOU’LL DO

• Implementation of strategy, scope, process, and programs related to service sales contracts
• Providing significant and positive impact to short-term, mid-range and long-term organizational goals
• Demonstrating continual improvement in matters concerning contracting and pricing
• Creating a work environment that supports cross-functional team effectiveness
• Responsible to assist ongoing training of the Commercial Sales & Service Team on Service Contracts and Pricing Policies.
• Demonstrated appropriate level of leadership experience to lead and influence. Requires high levels of competence, confidence and credibility.
• Strategic and tactical decisions will be made based upon data the individual provides and/or presents in a management or informal setting.
• Errors or failure to achieve results will add to costs and may impact the goals of the organization.
• Position operates independently with limited to no direct supervision; manages workload to meet critical deadlines under challenging time constraints.

Education / Skills /Experience You will bring:

Experience:

• Knowledge of and ability to apply contracting and pricing strategies to business-specific operations.
• Ability to understand the organization's strategy and translate this into day-to-day contracting and pricing activities.
• Experience working with sales or in a sales/service environment is critical.
• Ability to facilitate interpretation and understanding of data, identify risks, develop recommendations and implement solutions.
• Ability to build, maintain and develop professional relationships and partnerships within and outside of the immediate work environment.
• Ability to consistently provide clear and concise written and verbal communication, excellent presentation skills.
• Analytical and critical thinking skills; problem-solving skills; - ability or aptitude to utilize computer software applications to complete tasks.

Required Qualifications:

• Bachelor’s Degree in Business, Engineering, or related Field.
• Requires 7+ years of applicable experience to develop the competence required to meet the skills and responsibilities this position
• +3 years’ service contract Management
• Medical Device / IVD experience.
• Has a history of completing successful projects and driving positive compliance outcomes.
• Travel up to 10% of the time both domestically and internationally to support organizational goals

Preferred Qualifications

• Advanced degree – preferred

• Management Stakeholder process between Service and Sales
• Preferred experience in the Healthcare (Medical Device ) industry.

Apply Now

• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: [please apply online] Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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